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	<title>Management Lessons</title>
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	<description>If you would create something, you must be something. --Johann Wolfgang von Goethe  ● A Jason Caldarera website</description>
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		<title>Management Lessons</title>
		<link>http://managementlessons.wordpress.com</link>
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		<item>
		<title>Springfield Sleepout 2011</title>
		<link>http://managementlessons.wordpress.com/2011/11/20/springfield-sleepout-2011/</link>
		<comments>http://managementlessons.wordpress.com/2011/11/20/springfield-sleepout-2011/#comments</comments>
		<pubDate>Sun, 20 Nov 2011 19:14:13 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">https://managementlessons.wordpress.com/?p=63</guid>
		<description><![CDATA[It was a great night, an amazing cause, and had a deeper meaning than I realized. The Kitchen Inc. and Rare Breed Youth Services presented Sleepout 2011 to raise awareness of homeless youth. Serving hot chocolate and coffee to participants and volunteers was only the beginning. The evening culminated with the Sleepout on the Missouri [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=63&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>It was a great night, an amazing cause, and had a deeper meaning than I realized.  The Kitchen Inc. and Rare Breed Youth Services presented Sleepout 2011 to raise awareness of homeless youth.  Serving hot chocolate and coffee to participants and volunteers was only the beginning.  The evening culminated with the Sleepout on the Missouri State University football field.  With temperatures at a 40 degrees and winds blowing all night, the comfort of the football field wasn&#8217;t a concern.  (Who knew a pound of ground Starbucks Coffee could double as a pillow? &#8220;Pillow&#8221; is generous, let&#8217;s say &#8220;head prop&#8221;.)</p>
<p>I truly appreciate the chance to give my time and raise funds.  The Youth presented art and stories telling their tales of struggle and championing the efforts of the Rare Breed program.  I met children with strong spirits beyond their years.  I learned a thing or two about myself by listening to their laughter and seeing their eyes, again full of more life and wisdom than their years would suggest.</p>
<p>I was fortunate to share my fund raising with friends and peers.  Together, through direct and company matched donations, we raised $815 for Rare Breed.  As the top fundraiser, I&#8217;ll challenge others to match my total next year.</p>
<p>Thank you for letting me be a part of your night, Rare Breed. And thank you to everyone who donated.</p>
<p>Learn more about The Kichen. <a href="http://www.thekitcheninc.org">Visit their website by clicking here.</a></p>
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			<media:title type="html">jasonmichael24</media:title>
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	</item>
		<item>
		<title>Leadership Quotes</title>
		<link>http://managementlessons.wordpress.com/2011/08/28/leadership-quotes/</link>
		<comments>http://managementlessons.wordpress.com/2011/08/28/leadership-quotes/#comments</comments>
		<pubDate>Sun, 28 Aug 2011 16:28:01 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[quote of the day]]></category>
		<category><![CDATA[videos]]></category>

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			<content:encoded><![CDATA[<p><a href="http://www.youtube.com/watch?v=UhxINyIZ454&amp;sns=em"></a></p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Employees sluggish? Unmotivated? Need some ideas&#8230;.</title>
		<link>http://managementlessons.wordpress.com/2009/03/04/employees-sluggish-unmotivated-need-some-ideas/</link>
		<comments>http://managementlessons.wordpress.com/2009/03/04/employees-sluggish-unmotivated-need-some-ideas/#comments</comments>
		<pubDate>Wed, 04 Mar 2009 18:34:32 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Employee Inspiration]]></category>
		<category><![CDATA[employee motivation]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Follow-Up]]></category>
		<category><![CDATA[Management Lesson]]></category>
		<category><![CDATA[Management Training]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[teamwork]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=57</guid>
		<description><![CDATA[Has the momentum of the holidays, the new year, the candies and hearts worn off?  Struggling to find the next idea?  the next inspiration?  the next focus that will save your company money?  Economic times have you down? Now is the time to gather employee input.  Get an idea of where everything stands.  No, it&#8217;s [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=57&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Has the momentum of the holidays, the new year, the candies and hearts worn off?  Struggling to find the next idea?  the next inspiration?  the next focus that will save your company money?  Economic times have you down?</p>
<p>Now is the time to gather employee input.  Get an idea of where everything stands.  No, it&#8217;s not a gripe session, but it is a chance to find out how your people are feeling and discover any new ideas they might have.  (If it turns into a gripe session, don&#8217;t simply dismiss it.  The gripe might be legitimate.  If so, put your people to work on a solution that pleases everyone.)</p>
<p>During these times it is incredibly important your team realize they aren&#8217;t alone.  They need to feel you hear them, and they need to see you taking action. </p>
<p>You are not in this alone and neither are they.  Realize and embrace you&#8217;re a team.  Generating their ideas, generates their buy-in, generates its own inspiration!</p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Motivation, Inspiration&#8230;Barack Obama Rally under the Arch St. Louis, MO</title>
		<link>http://managementlessons.wordpress.com/2008/10/20/motivation-inspirationbarack-obama-rally-under-the-arch-st-louis-mo/</link>
		<comments>http://managementlessons.wordpress.com/2008/10/20/motivation-inspirationbarack-obama-rally-under-the-arch-st-louis-mo/#comments</comments>
		<pubDate>Tue, 21 Oct 2008 02:17:59 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Barack Obama]]></category>
		<category><![CDATA[Claire McCaskill]]></category>
		<category><![CDATA[Inspiration]]></category>
		<category><![CDATA[Jackie Joyner-Kersee]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[teamwork]]></category>
		<category><![CDATA[Time Management]]></category>
		<category><![CDATA[MO]]></category>
		<category><![CDATA[Obama Rally]]></category>
		<category><![CDATA[St. Louis]]></category>
		<category><![CDATA[the Arch]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=43</guid>
		<description><![CDATA[ <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=43&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<div id="attachment_44" class="wp-caption alignnone" style="width: 310px"><a href="http://managementlessons.files.wordpress.com/2008/10/rally-crowd.jpg"><img class="size-medium wp-image-44" title="rally-crowd" src="http://managementlessons.files.wordpress.com/2008/10/rally-crowd.jpg?w=300&#038;h=225" alt="100,000 came to listen" width="300" height="225" /></a><p class="wp-caption-text">100,000 came to listen</p></div>
<div id="attachment_45" class="wp-caption alignnone" style="width: 310px"><a href="http://managementlessons.files.wordpress.com/2008/10/claire-mccaskill-and-flag.jpg"><img class="size-medium wp-image-45" title="claire-mccaskill-and-flag" src="http://managementlessons.files.wordpress.com/2008/10/claire-mccaskill-and-flag.jpg?w=300&#038;h=168" alt="Some were Senators" width="300" height="168" /></a><p class="wp-caption-text">Some were Senators</p></div>
<div id="attachment_48" class="wp-caption alignnone" style="width: 310px"><a href="http://managementlessons.files.wordpress.com/2008/10/jackie-joyner-kersee-obama-rally1.jpg"><img class="size-medium wp-image-48" title="jackie-joyner-kersee-obama-rally1" src="http://managementlessons.files.wordpress.com/2008/10/jackie-joyner-kersee-obama-rally1.jpg?w=300&#038;h=202" alt="Some were Gold Medal athletes" width="300" height="202" /></a><p class="wp-caption-text">Some were Gold Medal athletes</p></div>
<div id="attachment_47" class="wp-caption alignnone" style="width: 375px"><a href="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-224.jpg"><img class="size-full wp-image-47" title="downloads-oct-18-2008-224" src="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-224.jpg?w=406" alt="others were CNN news reporters"   /></a><p class="wp-caption-text">others were CNN news reporters</p></div>
<p> </p>
<div id="attachment_51" class="wp-caption alignnone" style="width: 310px"><a href="http://managementlessons.files.wordpress.com/2008/10/jason-and-karen2.jpg"><img class="size-medium wp-image-51" title="jason-and-karen2" src="http://managementlessons.files.wordpress.com/2008/10/jason-and-karen2.jpg?w=300&#038;h=225" alt="Most were everyday people" width="300" height="225" /></a><p class="wp-caption-text">Most were everyday people</p></div>
<div class="mceTemp">
<div id="attachment_53" class="wp-caption alignnone" style="width: 310px"><a href="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-2001.jpg"><img class="size-medium wp-image-53" title="downloads-oct-18-2008-2001" src="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-2001.jpg?w=300&#038;h=225" alt="the Message... Change, Hope and Faith tomorrow can be a better day." width="300" height="225" /></a><p class="wp-caption-text">the Message... Change, Hope and Faith tomorrow can be a better day.</p></div>
<div class="mceTemp">
<div id="attachment_55" class="wp-caption alignnone" style="width: 253px"><a href="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-210.jpg"><img class="size-medium wp-image-55" title="downloads-oct-18-2008-210" src="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-210.jpg?w=243&#038;h=300" alt="He motivated and inspired.  We need to act.  Nov. 4, 2008" width="243" height="300" /></a><p class="wp-caption-text">He motivated and inspired. We need to act. Nov. 4, 2008</p></div>
</div>
</div>
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			<media:title type="html">jasonmichael24</media:title>
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			<media:title type="html">rally-crowd</media:title>
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			<media:title type="html">downloads-oct-18-2008-224</media:title>
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			<media:title type="html">jason-and-karen2</media:title>
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		<media:content url="http://managementlessons.files.wordpress.com/2008/10/downloads-oct-18-2008-2001.jpg?w=300" medium="image">
			<media:title type="html">downloads-oct-18-2008-2001</media:title>
		</media:content>

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			<media:title type="html">downloads-oct-18-2008-210</media:title>
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	</item>
		<item>
		<title>User Driven Product Development&#8230; The New Business Model</title>
		<link>http://managementlessons.wordpress.com/2008/08/10/user-driven-product-development-the-new-business-model/</link>
		<comments>http://managementlessons.wordpress.com/2008/08/10/user-driven-product-development-the-new-business-model/#comments</comments>
		<pubDate>Sun, 10 Aug 2008 15:50:36 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Model]]></category>
		<category><![CDATA[Business News]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Exceptional Customer Service]]></category>
		<category><![CDATA[Inspiration]]></category>
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		<category><![CDATA[User Driven Product Development]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=38</guid>
		<description><![CDATA[While recently researching and looking for new ways to improve my current business and possibly start another, I recently began reading about a new phenomenon: User Driven Product Development.  Gone are the days of the old Research and Development models which were focus group and out sourced research based.  Welcome the new days, and it&#8217;s [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=38&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>While recently researching and looking for new ways to improve my current business and possibly start another, I recently began reading about a new phenomenon: User Driven Product Development.  Gone are the days of the old Research and Development models which were focus group and out sourced research based.  Welcome the new days, and it&#8217;s quite a novel idea; it&#8217;s simplicity is the key.  (Isn&#8217;t that the case with most great ideas?  It&#8217;s grounded in simplicity and it&#8217;s self propelling.)</p>
<p>The great idea is to let your customers decide what you sell.  Not only do they decide what you sell, they help design it.  It eliminates the agnst ridden launch of a new idea or product, wondering if you the customer will appreciate what you&#8217;ve done for them.  The nail biting as you hope the consumer looks favorably upon your invention.  Those fears are made obsolete when you take the guess work out of the equation.  If the person you&#8217;re targeting is the one telling you what they want and what they are willing to buy, then you&#8217;ve just avoided a lot of heart burn and many sleepless nights.</p>
<p>The question is, how do you incorporate this strategy into your current work?  It&#8217;s more than the old focus group, where the mom&#8217;s and teachers gather around to tell you the toys they need to develop healthy minds.  It&#8217;s more than that.  You cannot simply get their input, they have to be a part of the selling model.  Many companies are using User Driven Product Development in conjunction with User Driven Marketplaces.  What a glorious day when the person buying it is the one designing it, the one putting it on the market and then buying it.  You need not lose sleep at a product launch if all the guess work is gone.</p>
<p>It&#8217;s so simple it doesn&#8217;t require paragraphs of explanation.</p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Situational Leadership Model</title>
		<link>http://managementlessons.wordpress.com/2008/06/04/situational-leadership-model/</link>
		<comments>http://managementlessons.wordpress.com/2008/06/04/situational-leadership-model/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 19:15:56 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
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		<category><![CDATA[Situational Leadership]]></category>
		<category><![CDATA[Situational Leadership Model]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=33</guid>
		<description><![CDATA[Those of you who haven&#8217;t taken the course and aren&#8217;t familiar, please let me know and I&#8217;d be glad to give additional comments, or answer questions. Basically&#8230;. (most of this explanation is taken from Wikipedia) Leadership styles are characterized into four behavior types S1 to S4: S1: Directing/Telling Leaders define the roles and tasks of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=33&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://managementlessons.files.wordpress.com/2008/06/leadership1.jpg"><img class="alignnone size-medium wp-image-35" src="http://managementlessons.files.wordpress.com/2008/06/leadership1.jpg?w=241&#038;h=300" alt="" width="241" height="300" /></a></p>
<p>Those of you who haven&#8217;t taken the course and aren&#8217;t familiar, please let me know and I&#8217;d be glad to give additional comments, or answer questions.</p>
<p>Basically&#8230;. (most of this explanation is taken from Wikipedia)</p>
<p>Leadership styles are characterized into four behavior types S1 to S4:</p>
<ul>
<li><strong>S1: Directing/Telling Leaders</strong> define the roles and tasks of the &#8216;follower&#8217;, and supervise them closely. Decisions are made by the leader and announced, so communication is largely one-way.</li>
</ul>
<ul>
<li>S2: Coaching/Selling Leaders still define roles and tasks, but seek ideas and suggestions from the follower. Decisions remain the leader&#8217;s prerogative, but communication is much more two-way.</li>
</ul>
<ul>
<li>S3: Supporting/Participating Leaders pass day-to-day decisions, such as task allocation and processes, to the follower. The leader facilitates and takes part in decisions, but control is with the follower.</li>
</ul>
<ul>
<li>S4: Delegating Leaders are still involved in decisions and problem-solving, but control is with the follower. The follower decides when and how the leader will be involved.</li>
</ul>
<p>Of these, no one style is considered optimal or desired for all leaders to possess. Effective leaders need to be flexible, and must adapt themselves according to the situation. However, each leader tends to have a natural style, and in applying Situational Leadership he must know his intrinsic style.</p>
<p><a id="Development_levels" name="Development_levels"></a></p>
<h3><span class="mw-headline">Development levels</span></h3>
<p>The right leadership style will depend on the person being led &#8211; the follower. Blanchard and Hersey extended their model to include the Development Level of the follower. They stated that the leader&#8217;s chosen style should be based on the competence and commitment of her followers. They categorized the possible development of followers into four levels, which they named D1 to D4:</p>
<ul>
<li>D1: Low Competence, High Commitment &#8211; They generally lack the specific skills required for the job in hand. However, they are eager to learn and willing to take direction.</li>
</ul>
<ul>
<li>D2: Some Competence, Low Commitment &#8211; They may have some relevant skills, but won&#8217;t be able to do the job without help. The task or the situation may be new to them.</li>
</ul>
<ul>
<li>D3: High Competence, Variable Commitment &#8211; They are experienced and capable, but may lack the confidence to go it alone, or the motivation to do it well or quickly.</li>
</ul>
<ul>
<li>D4: High Competence, High Commitment &#8211; They are experienced at the job, and comfortable with their own ability to do it well. They may even be more skilled than the leader.</li>
</ul>
<p>Development Levels are also situational. I might be generally skilled, confident and motivated in my job, but would still drop into Level D1 when faced, say, with a task requiring skills I don&#8217;t possess. For example, many managers are D4 when dealing with the day-to-day running of their department, but move to D1 or D2 when dealing with a sensitive employee &#8220;issue&#8221;</p>
<p>The development level is now called the performance readiness level (Hersey, Blanchard, &amp; Johnson, 2008). It is based on the Development levels and adapted from Hersey&#8217;s <em>Situational Selling</em> and Ron Campbell of the Center for Leadership Studies has expanded the continuum of follower performance to include behavioral indicators of each readiness level.</p>
<ul>
<li>R1: Unable and Insecure or Unwilling &#8211; Follower is unable and insecure and lacks confidence or the follower lacks commitment and motivation to complete tasks.</li>
</ul>
<ul>
<li>R2: Unable but Confident or Willing &#8211; Follower is unable to complete tasks but has the confidence as long as the leader provides guidance or the follower lacks the ability but is motivated and making an effort.</li>
</ul>
<ul>
<li>R3: Able but Insecure or Unwilling &#8211; Follower has the ability to complete tasks but is apprehensive about doing it alone or the follower is not willing to use that ability.</li>
</ul>
<ul>
<li>R4: Able and Confident and Willing &#8211; Follower has the ability to perform and is confident about doing so and is committed.</li>
</ul>
<p><a href="http://managementlessons.files.wordpress.com/2008/06/leadership_situational_styles_6x4.png"><img class="alignnone size-medium wp-image-37" src="http://managementlessons.files.wordpress.com/2008/06/leadership_situational_styles_6x4.png?w=369&#038;h=227" alt="" width="369" height="227" /></a></p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Organize Your Desk Ergonomically&#8230; Move the Monitor!</title>
		<link>http://managementlessons.wordpress.com/2008/06/04/organize-your-desk-ergonomically-move-the-monitor/</link>
		<comments>http://managementlessons.wordpress.com/2008/06/04/organize-your-desk-ergonomically-move-the-monitor/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 14:38:20 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Desk]]></category>
		<category><![CDATA[Office Organization]]></category>
		<category><![CDATA[Organization]]></category>
		<category><![CDATA[Organize your desk]]></category>
		<category><![CDATA[Ergonomically]]></category>
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		<category><![CDATA[Organize]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=32</guid>
		<description><![CDATA[What the heck is ergonomically? lol<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=32&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<span style="text-align:center; display: block;"><a href="http://managementlessons.wordpress.com/2008/06/04/organize-your-desk-ergonomically-move-the-monitor/"><img src="http://img.youtube.com/vi/RvhqSzLy9ts/2.jpg" alt="" /></a></span>
<p>What the heck is ergonomically? lol</p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Video &#8211; The Importance of Teamwork &#8211; Fun and Makes a Great Point</title>
		<link>http://managementlessons.wordpress.com/2008/06/04/video-the-importance-of-teamwork-fun-and-makes-a-great-point/</link>
		<comments>http://managementlessons.wordpress.com/2008/06/04/video-the-importance-of-teamwork-fun-and-makes-a-great-point/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 13:16:32 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management Lesson]]></category>
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		<category><![CDATA[video]]></category>
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		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=31</guid>
		<description><![CDATA[  You&#8217;ve heard There&#8217;s no &#8220;I&#8221; in Team&#8230; No Man is an Island&#8230;.. No one of us is smarter than the whole&#8230; Listen as they bring these points to life, with a bit of comedy.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=31&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><span style="text-align:center; display: block;"><a href="http://managementlessons.wordpress.com/2008/06/04/video-the-importance-of-teamwork-fun-and-makes-a-great-point/"><img src="http://img.youtube.com/vi/xk3CtrFJJ20/2.jpg" alt="" /></a></span> </p>
<p>You&#8217;ve heard</p>
<p>There&#8217;s no &#8220;I&#8221; in Team&#8230;</p>
<p>No Man is an Island&#8230;..</p>
<p>No one of us is smarter than the whole&#8230;</p>
<p>Listen as they bring these points to life, with a bit of comedy.</p>
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		<title>eBay&#8217;s Controversial Feedback Policy Starts Monday</title>
		<link>http://managementlessons.wordpress.com/2008/05/14/ebays-controversial-feedback-policy-starts-monday/</link>
		<comments>http://managementlessons.wordpress.com/2008/05/14/ebays-controversial-feedback-policy-starts-monday/#comments</comments>
		<pubDate>Wed, 14 May 2008 20:32:25 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Craigslist]]></category>
		<category><![CDATA[e-commerce]]></category>
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		<description><![CDATA[eBay, the on-line hot spot, will put into effect its new feedback policy this Monday.   The policy, announced last January, will remove the ability of sellers to leave negative (or neutral) feedback concerning buyers. eBay maintains the change is a result of growing retaliatory comments from sellers who received negative feedback from buyers.  Market research, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=30&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>eBay, the on-line hot spot, will put into effect its new feedback policy this Monday.   The policy, announced last January, will remove the ability of sellers to leave negative (or neutral) feedback concerning buyers.</p>
<p>eBay maintains the change is a result of growing retaliatory comments from sellers who received negative feedback from buyers.  Market research, according to eBay, shows us buyers who receive these retalitory comments are much less likely to make future purchases.   Fewer future purchases mean decreasing sells which isn&#8217;t in anyone&#8217;s best interest.</p>
<p>Well at least not in everyone&#8217;s best interest.  Decreasing sales at eBay is a good thing for rival sites, such as OnlineAuction.com.  Sellers are looking towards local classifieds, self-owned merchant sites, and local sites such as Craigslist.com.  The defection, while currently only a blimp on eBay&#8217;s radar, could be a sign of things to come.</p>
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			<media:title type="html">jasonmichael24</media:title>
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		<title>Take an Optimism Quiz</title>
		<link>http://managementlessons.wordpress.com/2008/05/14/take-an-optimism-quiz/</link>
		<comments>http://managementlessons.wordpress.com/2008/05/14/take-an-optimism-quiz/#comments</comments>
		<pubDate>Wed, 14 May 2008 13:33:54 +0000</pubDate>
		<dc:creator>jasonmichael24</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Management Lesson]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[employee motivation]]></category>
		<category><![CDATA[Optimism]]></category>
		<category><![CDATA[Pessimism]]></category>
		<category><![CDATA[Quiz]]></category>
		<category><![CDATA[Self-Test]]></category>

		<guid isPermaLink="false">http://managementlessons.wordpress.com/?p=29</guid>
		<description><![CDATA[This quiz is 15 questions and takes about 5-7 minutes to answer (unless you over think it all.)  Email the link to your staff and have them take it, always good to know who&#8217;s an optimist and who&#8217;s a pessimist. The quiz will open in a new window.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=managementlessons.wordpress.com&amp;blog=1426311&amp;post=29&amp;subd=managementlessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>This quiz is 15 questions and takes about 5-7 minutes to answer (unless you over think it all.)  Email the link to your staff and have them take it, always good to know who&#8217;s an optimist and who&#8217;s a pessimist.</p>
<p><a href="http://stress.about.com/library/optimismquiz/bl_15optimism_quiz.htm" target="_blank">The quiz will open in a new window.</a></p>
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			<media:title type="html">jasonmichael24</media:title>
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