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If you would create something, you must be something. –Johann Wolfgang von Goethe ● A Jason Caldarera website

eBay’s Controversial Feedback Policy Starts Monday

eBay, the on-line hot spot, will put into effect its new feedback policy this Monday.   The policy, announced last January, will remove the ability of sellers to leave negative (or neutral) feedback concerning buyers.

eBay maintains the change is a result of growing retaliatory comments from sellers who received negative feedback from buyers.  Market research, according to eBay, shows us buyers who receive these retalitory comments are much less likely to make future purchases.   Fewer future purchases mean decreasing sells which isn’t in anyone’s best interest.

Well at least not in everyone’s best interest.  Decreasing sales at eBay is a good thing for rival sites, such as OnlineAuction.com.  Sellers are looking towards local classifieds, self-owned merchant sites, and local sites such as Craigslist.com.  The defection, while currently only a blimp on eBay’s radar, could be a sign of things to come.

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Take an Optimism Quiz

This quiz is 15 questions and takes about 5-7 minutes to answer (unless you over think it all.)  Email the link to your staff and have them take it, always good to know who’s an optimist and who’s a pessimist.

The quiz will open in a new window.

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Ronald Reagan Leadership Quote of the Day

“Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”

— Ronald Reagan

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Henry Kissinger Leadership Quote of the Day…Getting from A to B

The task of the leader is to get his people from where they are to where they have not been.

— Henry Kissinger
Where is your team right now?  Can you draw a map that details these things:
  • Where are you right now?
  • Where do you want to go? (The goal)
  • Are there more important or more logical “stops along the way”

Now discover how you get there.  Determining these “stops along the way” is critical.  A journey is almost never a non stop flight from A to B; it has points A1, A2, A3… all along the way.  And B itself should never be the end, it is a stop along the way to C, and to D, and to E…

Ask everyone on your team to take 5 minutes a map this same exercise.  It’s interesting to have the group decide point A and point B, but then let them be original and determine the path between the two on their own.  Share the differences between each scenario and determine, as a group, the best way to get there.  Use something from everyone’s idea.

Happy travels!

 

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Randy Pausch Lecture: Time Management

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